As a homeowner, I know the frustration of having a Hoover carpet cleaner that’s not picking up water.  Whether it may be because the tank is clogged or something else is preventing the suction from working correctly, it can be an annoying problem to deal with. 

Fortunately, there are some steps you can take to diagnose and fix this issue so your carpet cleaner works like new again.

In this article, we’ll explore what might be causing your Hoover carpet cleaner not to pick up water and how you can troubleshoot the issue quickly and effectively.

Let’s get started!

How to fix Hoover carpet cleaner not picking up water?

There could be various reasons your Hoover carpet cleaner is not picking up water. The most common cause is clogging or blockage in the brushes, suction hose, or tank.

It may also be that the filter may need to be replaced or cleaned. There could be an issue with the motor or pump, causing it not to pick up water.

1. Ensure its set to cleaning mode

If your Hoover carpet cleaner is not picking up the water, it may be because the vacuum is not set to cleaning mode. In order to solve the issue, you should ensure that the cleaner is set to the “Cleaning” mode to pick up water from carpets.

First, ensure the cleaner is turned on, and its power switch is set to Cleaning. If the vacuum is not set to the cleaning mode, you should turn it to the cleaning.

2. Empty the water tank

The vacuum has a water tank that collects and holds the dirty water extracted from carpets during cleaning. You should need to be emptied regularly to maintain a high level of cleaning performance.

In order to empty the water tank, first unplug the appliance, then turn it over and remove the tank lid.

Carefully tip the tank so that any remaining liquid is emptied, then wipe down any excess moisture with a cloth. Once the tank has been dried, reattach the lid and flip the cleaner back upright before plugging it back.

3. Clear cleaning tools

If your machine isn’t picking up water properly, it may be clogged with dirt or debris. You should Unclog the carpet cleaner to ensure its performance.

In order to clean, you should turn off the machine and unplug it from its power source. Then remove any attachments, such as a hose.

Then use a soft brush to loosen any dirt or debris that has been collected in the attachment port.

Then, remove the recovery tank lid and inspect for any obstructions or blockages. If you find any debris, use tweezers carefully to remove them, then rinse the tank with warm water.

Once everything is clean and clear, place the lid back securely and replace all attachments before turning on the machine again.

4. Clogged filters

Sometimes, clogged filters cause this issue. It can happen when dirt or pet hair gets stuck in the filter and block the cleaner’s suction.

In order to solve the issue, you should check if the filter has been cleaned recently and is free from any buildup. You should also check for any obstructions that could block airflow within the vacuum.

If all else fails, replacing the filter may help to resolve the issue. It might be helpful to check if any other loose parts could be causing a blockage in the suction process.

5. Ensure seals are in good condition

The seals of a carpet cleaner are essential for its performance. If they are not in good condition, they can cause water to leak out instead of being collected.

It can also lead to lower suction power. You should inspect the seals regularly for signs of wear or damage, such as punctures or other damage that may have occurred from regular use.

You should also ensure that the seals are properly fitted and secured with no gaps or disconnects between the housing and the base unit.

You should also ensure seals are fitted tight. It will reduce the risk of leaks and helps to maintain optimal suction power.

6. Close latches

The close latches are located on the bottom of the machine, designed to ensure a tight connection between the two parts of the machine, which helps to create suction.

If these latches are loose, it can cause air leaks which prevent proper suction. You should check that all close latches are firmly secured to ensure optimal performance.

In order to secure close latches, you should start by removing the screws that hold them in place. Then, pull back on each latch until it clicks into place.

Also, ensure to push down on each one after securing it so that it is flush against the machine’s base.  This should ensure a tight connection between both parts and allow proper suction.

A faulty close latch may also not be fixable with manual adjustments and must be replaced entirely. If necessary, you should replace it with a new one to ensure the optimal performance of your vacuum.

7. Faulty motor

The motor helps to power the brush roll, suction fan, and pump, which are all critical components in removing dirt and debris from carpets and rugs. If the motor has malfunctioned, it can cause insufficient suction power to prevent the unit from lifting water from the floor.

In this case, you should inspect the interior and exterior motor components for any signs of damage or wear. If there is an obvious break or tear in a belt or a hose, you should replace it immediately. 

You should also inspect the wires leading to the motor; they may become corroded or disconnected due to use over time; you should repair or replace them as well.

8. Test the suction power

You should check the suction power of your carpet cleaner, as a low suction power results in poor cleaning performance.

In order to test the suction power, you should require checking key components like intake valves, air filters, and hoses.

In order to test it, you should unplug the vacuum from its power source and remove any accessories, such as a rotating brush or a hose.

You should inspect each area of the vacuum for any damage or blockages. If you find any clogs, remove them before reassembling the machine with a vacuum attachment.

Then, check for the intake valve by opening the unit and the intake valves near the motor assembly.

If they are bent or damaged, you should need to be replaced with new parts. If everything looks good, move on to testing the air filter operation by pressing down on each side of it with your finger.

If air doesn’t pass freely when pressure is applied, replace it with a new one.

At last, test the hose for cracks or breaks; because these can interfere with airflow too. You should replace it if it becomes broken. And also, ensure all connections are secure before reassembling your machine back.

9. Unplug and replug the hose

If the hose appears damaged or worn out, replace it with a new one. Because dirt and debris can accumulate in the hose, which blocks water from flowing through it.

In order to solve the issue, you should unplug the hose and then use a damp cloth to clean it. After cleaning it, replug it back carefully. You should also ensure that all connections are secure before using it.

10. Customer support

If you still need help with your Hoover carpet cleaner, you should contact Hoover customer support. Customer support can provide other solutions for this issue if they have qualified technicians.


Why is my Hoover carpet cleaner not picking up the water?

It could be due to various reasons. Possible causes include blocked or clogged nozzles, dirty filters, worn-out belts, broken or damaged brushes and rollers, and malfunctioning switches.

You should check each of these parts to troubleshoot the problem. It is also possible that you are using too much water when cleaning carpets which can result in poor suction power from the cleaner.

In order to fix the issue, you should try using less water and more cleaning solution when vacuuming rugs and carpets.

Why is my Hoover Dual Power Max not picking up water?

If your Hoover cleaner is not picking up water, it could be due to a blockage in the suction hose or nozzle or an air leak. In order to solve the issue, you should check if there is a blockage; start by checking for debris and other obstructions in the suction hose and nozzle.

You should also check for any kinks or bends in the hose which might prevent water from being drawn through.

Also, ensure that all connections are securely tightened, and there are no holes or cracks in any of the components. If none of these issues appear to be the problem, you should adjust the suction power.

How do you unclog a Hoover shampooer?

Unclogging a Hoover shampooer is very simple. In order to clean, first, make sure the power cord is unplugged.

Then, remove the recovery tank and clean it out using warm water and a cloth. Next, inspect all filters for dirt or debris buildup. If it’s necessary, rinse or replace these pieces. Finally, check the hoses to ensure they are free from clogs.

You should use an air compressor if needed to clear any blockage. Once everything has been cleared, you’ll be ready to use your Hoover shampooer again.

My hoover carpet cleaner won’t suction

If your Hoover carpet cleaner isn’t providing the correct suction power. When you’ve turned on the machine. You should check for signs of a weak sound, and if it does not draw up any dirt or debris from


In order to solve the issue, you should try checking the filter and cleaning out the dust cup and the hose of your vacuum. If nothing seems to work, you should get in touch with an expert technician to fix the issue.

You may love to read!

Hoover Carpet Cleaner Problems

How to Use Hoover Carpet Cleaner

Wrapping Up

These are the possible solutions if your Hoover cleaner is not picking up the water. You should try these solutions to fix the issue.

  • Ensure its set to cleaning mode 
  • Empty the water tank 
  • Clear cleaning tools 
  • Clogged filters 
  • Ensure seals are in good condition
  • Close latches 
  • Faulty motor 
  • Test the suction power 
  • Unplug and replug the hose

If you still need any help, you should get in touch with an expert technician for another solution.


How to clean a vacuum filter 

How vacuum cleaner suction power is determined

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